Managed IT & Print Services

Fixed-price Platinum Plus IT Service

Our Platinum Plus Managed IT Service is an all-inclusive, fixed-price IT service designed to provide IT services to businesses of all sizes without having to worry about spiralling IT costs.

As the Channel Islands’ only provider of fixed-fee managed IT services, we carry out several automated and manual checks followed with proactive remedial actions on our clients' IT systems, to ensure they are always best protected and running as efficiently as possible with the least amount of disruption.

This proactive approach to managed IT services, coupled with a highly qualified and experienced team following robust escalation processes, is what allows us to provide an economical fixed-fee service, giving our clients peace-of-mind and the power to manage their budgets more effectively. 

Platinum Plus IT Support
  • Fixed IT costs with no surprises
  • Proactive approach to IT support and strategy
  • All regulatory & compliance requirements kept current
  • Full understanding of your cyber security and IT estate
  • Full transparency over your IT support and strategy

What's included?

  • Unlimited day-to-day IT support
  • Quarterly business reviews;
  • - Review of service level, contract and costs
  • - Challenges and solutions discussion
  • - IT strategy and roadmap
  • - Regulation and cyber threat updates

  • Guaranteed response times (SLA's)
  • 24/7 monitoring
  • Weekly security patching
  • IT estate reporting
  • Quarterly health checks
  • Measured customer satisfaction

We had full confidence in Resolution IT to provide an appropriate and cost effective solution for our business that was flexible for our requirements.

Jos Ensink, Managing Director The Fort Group View project
The Fort Group

With Resolution IT, our IT hardware support partners are just a phone call away and the entire team know they can rely on them.  

Rob Veron Managing Director, Blue Islands
Blue Islands

Our company boasts first-class technology solutions that are highly efficient, business intelligent and future-proofed. Partnering with Resolution IT was the right choice, they offer excellent service and support for our fast paced developing business.

Emma Stubbs, CFO GLI Finance
GLI Finance Limited

Resolution IT has been instrumental in upgrading our IT system. The transition have been seamless and they now provide Swoffers with continuous support.  All their staff are approachable, professional and extremely knowledgeable, and their service desk has been invaluable. Thank you Resolution IT for all your hard work!

Craig Whitman Managing Director
Swoffers

Resolution IT has been providing IT support for Situations virtually since the day they opened for business and we've found their service second to none.

Jenny Mitchell, Director Situations Recruitment Agency
Situations Recruitment

BOOK A FREE IT CONSULTATION & AUDIT

Find out how you can save money & boost productivity with Resolution IT's Platinum Plus managed IT support service. Book a free business IT consultation & audit today, request a callback below and we will get back to you!

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