Say hello to Luke Williams, next up in our Meet the Team series. He’s a Security Engineer in our growing cyber security and information governance team.
Tell us a bit about your role
A large part of my role is looking after all Resolution IT managed firewalls. These are network security devices that filter and control incoming and outgoing network traffic, based on predetermined security rules. I also look after our clients’ Cyber Essentials assessments – we were the first IT provider in Guernsey to offer Cyber Essentials, Cyber Essentials Plus and IASME certifications.
When I joined Resolution IT nearly three years ago, it was already with a particular interest in IT security, so I feel incredibly lucky to be working in this area. It’s also growing very quickly to meet the increased and more sophisticated cyber threats out there. I’ve already passed my CompTIA A+, Network + and Security + exams and I’m currently studying for my for SonicWall Network Security Administrator exam.
We’re always telling our clients that cyber security is a journey and not a destination and the same applies to us: there are always new cyber security apps and processes being developed and we need to be able to offer the most up-to-date cyber security advice to our clients and demonstrate the highest levels of security qualifications.
I think sometimes businesses believe that cyber security is ‘just IT’. It goes way beyond that and includes company policies and procedures and how businesses deal with the data they process.
Why were you attracted to a career in IT?
The old cliché of being interested in computers when I was younger. I was intrigued with how they worked. I also studied Computer Science at school so knew I wanted it to be a part of my chosen career path.
What’s your favourite at-work app?
As a Microsoft Gold partner, we’re huge fans of the additional tools offered by Office 365. My personal favourite being Visio which allows me to create network diagrams and other useful documents. Being able to visualise and easily edit these is a huge help when trying to understand a client’s infrastructure.
And your favourite outside of work app?
The NBA (National Basketball Association) app. I play and follow basketball and the NBA app makes it much easier to keep track of and watch games.
What do you like about Resolution IT?
It has a busy yet relaxed vibe, in the sense that you are trusted to get on with and take responsibility for your own work. There’s also a good social aspect to working here, both in the office (including a gym and regular table tennis tournaments) as well as in the evenings. The variety of events, many supported by the company, are always well attended.
Do you have any tech predictions?
No tech predictions as such; more a word of caution about the Internet of Things. More and more devices are becoming network enabled but, are the same standards of security being applied to them all? It’s estimated that by next year, 50 billion consumer devices will be internet connected. These smaller and less obvious devices can often be overlooked, going unpatched for large amounts of time, posing a real risk to otherwise secure networks. With data governance becoming increasingly important, this is something we should really be thinking about.
Another interesting dynamic comes in the form of neuro-technology. There are an array of issues that have not yet been solved. Connecting the human mind to the internet raises many security concerns and potential problems.