We've reached the end of our Value Spotlight series, in which we asked our Senior Leadership Team to talk about our new company values. Our CEO, Olly Duquemin, spoke about Integrity; Senior Business Support Manager, Debbie Exall, spoke about Commitment; Director, Matt Le Patourel spoke about Excellence; Client Services Director, Pierre Jehan, spoke about Passion; and lastly, to conclude our series, we have our Managing Director, Steve Brehaut, speaking about Respect.
"As the last value to be talked about, I don’t think you can have Integrity, Excellence, Passion and Commitment without Respect.
I think it’s the lynchpin that allows us to successfully display our other values. We’re passionate about what we do but we strive to show passion that is respectful. It enables us to understand and acknowledge that we are all different in how we approach things and that those differences need to be respected. Difficult or robust conversations may need to be had, people may behave differently to how you would expect them to but you should always conduct yourself with respect.
We often work in a high pressure environment and respect is vital to allow us to successfully get through those pressure points. It’s just a very basic value that I think we’re all taught from a young age but sometimes disappears in the heat of a moment! Resolution IT is successful because of the complete diversity of strengths and talents of the team. Respect for all those different points of view and different ways of doing things is what keeps us growing as a company and is what allows us to offer the very best customer service to our clients."
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